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Returns & exchanges

Exchanges

You can exchange a piece for another size or colour within 7 days of delivery, as long as it's unworn, unwashed and has its tags on. Contact us with your order number to start an exchange.

Damaged, faulty or wrong item

If something arrives damaged, faulty or isn't what you ordered, tell us within 48 hours of delivery with a photo. We replace it, or refund you in full if a replacement isn't available, and cover the delivery both ways.

Cancellations

You can cancel an order before it ships for a full refund. Once it has shipped, the exchange rules above apply.

Refunds

Refunds go back to the original payment method through Razorpay, usually within 5–7 working days of being approved.

What we can't take back

Pieces that have been worn, washed or altered, or that come back without their tags.

Last updated 24 October 2026.